Your Pc Ran Into A Problem And Needs To Restart – How To Fix It


Our article will tell you about a critical error when booting Windows 10 – “your pc ran into a problem and needs to restart”. You will learn about the main causes of this problem, as well as about all possible ways to solve this problem.

In the Windows 10 operating system, Microsoft has updated the critical error screen (Blue Screen of Death). Now the PC does not go into reboot, a second after the error message is displayed.

But asks the user for permission for the corresponding operation and indicates the specific error code. Thanks to this, the PC user can familiarize himself with the cause of the malfunction and even quickly find a method to fix the problem.

What is this mistake: your pc ran into a problem and needs to restart?

“your pc ran into a problem and needs to restart” is a message that the user receives due to critical failures in Windows 10. The error occurs for various reasons and may be a single bug or a permanent problem.

Unlike previous versions of Windows, the 10-ke on the blue screen also displays a QR code, which includes a direct link to the Microsoft website page, containing a description of the problem and possible ways to solve it.

Due to this, if a person who has encountered a corresponding problem has a modern smartphone, he can quickly find out about the malfunctioning of his computer and solve it.

How to fix the problem of your pc ran into a problem and needs to restart

A close up of a device Description automatically generated In most cases, a simple reboot of the computer helps to get rid of the blue screen of death. It can be done in several ways:

  • press the “Reset” button on the system unit (suitable for desktops);
  • hard way – pull the cord (for desktops);
  • hold the Power button for 3-5 seconds (for desktops and laptops);
  • hard way – remove the battery (for laptops).

If the system successfully booted and after the day of using the critical error no longer appeared, then most likely it was an isolated case and no other measures needed to be taken.

What if the blue screen of death reappears

The causes of the critical error “There is a problem on your PC” can be many. Its appearance may be due to both technical malfunctions of hardware and software of the OS.

If you have errors like “Critical process died” (service malfunctioning important for system operation) or “KERNEL_SECURITY_CHECK_FILURE” (error when checking the security / integrity of the OS kernel), then fixing them in most cases is easy. These are the two most common bugs.

To do this, first of all, you should check the system with antivirus . You can use the built-in Windows 10 or install another, but first disable the first.

Step two: start the system restore to the last points. To return the OS to an earlier state:

  • click on “Win + S”;
  • enter “System Restore” and run the application;
  • follow the instructions offered by the program;
  • from the table select the date as of which no errors were noticed.

Other Options to resolve this issue

Restore system files using a special utility

To do this, you need to run the command line from the administrator and execute the “sfc / scannow ” command . If the utility asks something during the verification process, you need to agree.

You can also try updating device drivers

Check and update is done through the “Device Manager”. You can also use target utilities such as DriverPack Solution.

If, after performing these actions, errors still occur, it is most likely a hardware problem. First, you should check the integrity of the file system, for which we enter “chkdsk / f” on the command line and agree with everything that the utility suggests.

If this doesn’t lead to anything either, it’s probably a RAM problem. You need to check it with Memtest86, which you can easily download from the official resource.

The user will need to create a bootable USB flash drive with this program and check the RAM for read / write errors. There are many instructions on how to do this on the web. If RAM is corrupted, you will have to buy new modules.


The problem with the notification “your pc ran into a problem and needs to restart” is in most cases only one, but it will not hurt to check the integrity of the system files. In order to avoid  Critical process died or  KERNEL_SECURITY_CHECK_FILURE errors, you should always apply the new Windows 10 updates and keep track of the current versions of the antivirus.