Sometimes your printer may give an error message – It requires user intervention on a Windows 10/8/7 computer when you continue to print some documents. If your printer does not print and you often receive such error messages, here are a few troubleshooting steps that may help you.
Summary of printer will not print user intervention required
Despite the fact that the latest models of printers and MFPs have become more reliable and durable compared to their counterparts, manufactured a decade ago, users still have to deal with various kinds of problems related to their performance. One of the fairly common tasks that almost all users of such printers have to solve is this: the printer requires user intervention to fix it.
The message will read something like this:
Your printer needs your attention – Printer needs user intervention
Possible causes and solutions of printer will not print user intervention required
Quite often, the printer needs attention when, when sending a certain number of documents to print, one or several of them fall into the generated list in error. In some such cases, the printer stops printing by displaying a window with the listed hanging documents.
1) To solve this problem, you need to remove all documents from the queue, then check for paper, and reboot the device.
2) To remove the entire list of documents from printing, in the “Printer” section, select the command “Clear print queues” and confirm this action.
You can find the “Printer” item via Start by selecting the window with the name “Printers and Faxes.”
3) Very often, the printer needs attention after the ink cartridge has been refilled. And even if the paint is fully suitable for a specific model of the printing device. When printing in this case, the printer may give an error and a message stating that user intervention is required.
4) You can try to solve this problem by restarting the personal computer and the office equipment itself, trying to print under a different account, reinstalling the drivers and changing the port connecting the device to the PC.
5) If none of these options work, then try connecting the device to another computer or laptop. If in this case a message appears on the screen stating that the cartridge has been replaced and whether the printing will continue, feel free to click on “OK.”
When printing is finished, unplug the printer / MFP, pull it out of the socket and, After waiting 10-15 seconds, connect the device to print back to your PC / laptop. Such actions, in general, should help solve the above problem for you.
In stage 2
1) Check for flashing lights on the printer and make sure all connections are tight.
2) Turn on the printer. Unplug the power cord from the printer and from the power supply. Wait a minute. In the meantime, restart your computer. Once the computer is loaded onto the desktop, plug in the power cord on the wall and then to the back of the printer, and then turn on the printer.
3) Reset or cancel the print queue.
4) Run services.msc to open the Open Services Manager and check that the spooling service is running. If not, run it and If it is running, restart the Windows service. If you encounter problems in the Service, run the Microsoft Print Spooler Cleaning Diagnostics. It removes print processors and non-Microsoft monitors. In addition, it collects basic information about the print spooler and the computer, such as information about print drivers, printers, core networks, and failover clustering, and offers various cleaning methods.
5) Use the built-in printer troubleshooting tool.
To open the printer’s internal troubleshooting tool, open the Run field, type the following, and press Enter:
msdt.exe /id PrinterDiagnostic
In Stage 3
You can also run the hardware troubleshooter
1) Restart printing the document and see if it helps. To do this, open “Control Panel”> “All Control Panel Items”> “Devices and Printers.” Select the printer, right-click it, and select View what it prints. In the Status window of the printer driver that opens, click Document and select Run again.
2) Check if any driver updates are available for your printer from the manufacturer’s website. In the same status window of the printer driver, click “Printer” and select Update Driver.
3) While on the “Printer” tab, make sure that the Pause print and also Use offline printer records are not marked.
4) If you are using an HP printer, run the HP Print and Scan Doctor and find out if it helps to fix the problem.
5) If you connected the printer locally, switch the USB port, and look.
Hope something helps!