The SSL connection error function is very important for the correct use of sites, especially for institutions that are actively working with finance. This security protocol fully protects all data transmitted by the client to the server and vice versa.
This connection operates according to the encryption principle. All information that is prepared for transmission between the user and the server is encrypted with a certain key. Only the server and your browser have this key, after which it securely sent and decrypt in the user’s system.
This approach ensures that your data, even if intercepted, will be protected. Usually, SSL certificates are acquired by institutions selling services, products, or engaged in online banking/advertising.
Since the current connection is used to exchange important information, you should be especially careful when working with such sites where an SSL error occurs.
It is also not uncommon that the cause of the problem lies not at all in the questionable security of the site but in the wrong settings or malfunctions of the applications of the user himself.
Causes of an SSL Error
A common mistake that you cannot fix is the purchase of a certificate for a site from a supplier that does not have these credentials or a complete lack of a root certificate. It all depends on the site owner, and you are unlikely to be able to influence this connection.
Other causes of the error are recoverable, as they are a consequence of a malfunction of applications installed on your computer or failure of the system settings. SSL key errors:
- An external FrameWall or antivirus scanner blocks the connection;
- The reason is incorrect browser settings;
- The time and date set on the computer failed;
- Computer virus infection.
How to fix ssl connection error
If an SSL connection error occurs, the browser will not be able to access one or more sites due to the appearance of the message SSL Connection Error in the window. To continue to use the Internet in full, you need to get rid of the problem. Below is considered what to do if the SSL connection error appeared in Google Chrome, but the instruction is universal, and help to remove the difficulty in other browsers similarly.
First of all, you should make sure that the problem is on your part. To do this, go to the site from another browser, better than the device. If the error persists, there is a high probability of a problem with the server side.
If the problem is in all browsers of one device, and on other platforms, it is not, then you should check the antivirus and date/time settings.
# Fix 1: Antivirus setting
Most of these applications include the protection of your Internet connection from infection by unscrupulous sites.
The application requires a scan of the connection, information about the site, and the transmitted data. Such intervention by the browser can be interpreted as intercepting traffic, which is why an error occurs.
To fix the problem, remove the scan of SSL or HTTPS connections in the antivirus settings. This is done in a similar way in all applications, consider the example of Avast Internet Security:
- Open the main program window;
- Go to the “Settings” tab;
- Next, click on the tab “Active Protection”;
- Select the “Basic Settings” menu;
- Uncheck the “Enable HTTPS scanning” checkbox.
It is likely that the changes will take effect after restarting the computer, but at least it will be necessary to restart the browser.
# Fix 2: Browser Setup
Excessive security can also be harmful, and this is evidenced by this problem if it is covered in the browser. The solution will be to lower the security level in the browser. Consider the example of Google Chrome:
- Go to your browser settings;
- Then at the very bottom, click on “Show advanced settings”;
- Find the “Network” column and click on the button;
- In the “Security” tab, set the level of reliability to “Medium”;
- Next, in the “Privacy” tab, move the slider to the “Medium” position.
- Go to the “Contents” section;
- In the “Certificates” column, click on the “Clear SSL” button.
After all these actions, the browser must be completely restarted and again try to go to the desired site where the error was observed.
# Fix 3: Refresh your browser
If you experience any problems associated with connecting to sites on the Internet or playing content on them, you must first install the latest version of the browser.
Most often, the Google Chrome browser is updated automatically or prompts the user to download the latest version, but many ignore the recommendations, which leads to various problems.
To update the Chrome browser, you need to go to the settings and click on the “About” item. Next, you need to note whether the latest version is installed. If not, the browser will need to be updated.
# Fix 4: Check installed extensions
Often, problems with the performance of the browser arise from various extensions. Inexperienced users may accidentally install virus extensions that harm the computer.
Also, some license extensions may conflict with certain sites or scripts running on them, which will cause an SSL connection error.
To check if the error is related to the extensions, go to the Google Chrome settings and then switch to the “Extensions” item.
Disable all running extensions and try again to connect to the site where the message SSL Connection Error appeared. If the error is not corrected, go to the next item.
# Fix 5: Reset the proxy settings
To connect to sites on the Internet, Google Chrome uses proxy settings. They can get off for various reasons: due to actions of a third-party extension, a virus, one of the installed programs on the computer, and so on.
Resetting the proxy server settings to default values is quite simple. Just go to the Google Chrome settings, select the “Show advanced settings” item and in the “Network” column click on the “Change proxy server settings” button.
Then it remains to choose the option with automatic detection of parameters, and you can try to start the site on which the error SSL Connection Error appeared.
# Fix 6: Change time and date settings
The inconsistency of this setting can also be perceived as a potential danger and accordingly blocked by the browser due to the presence of suspicions about SSL failures.
The problem is solved quite simply, and you just need to set these settings correctly. Consider the standard case:
- Click on time in the lower right corner of the screen;
- Next, click on the link “Change date and time settings”;
- Often the problem is in the wrong time zone, so you should click on the “Change time zone” button;
- Select your city/country, if it is not listed, set any country with the correct time offset;
- In the tab “Time on the Internet” click on “Change settings” and “Update now.”
For cases when the time change is made spontaneously, and it gets lost with a certain frequency, we suggest studying a detailed article on this topic. To do this, click on the link above.
# Fix 7: Cleaning the system from viruses
Usually, there are viruses that cause additional banner ads in your browser. Now the problem is widespread and is gaining momentum, so you should pay attention to it. The error occurs due to a virus attempt to scan the site and add additional advertisements.
We can solve the problem easily with the help of the Malwarebytes Anti-Malware application, which will automatically fix everything.
It should also note that the SSL error is not a sentence to the site. You can successfully enter it only at your own peril and risk. If you fully trust the resource, you can do this by clicking on the “Advanced” link after the text of the error and selecting “Go to the site anyway.”
To avoid a similar problem in the current site, you can add the certificate to the list of trusted ones in the browser.
Among other things, the cause of the error may simply be a wrong link to the site, and some resources use a secure connection for registered users and the usual for guests. In this case, you should simply replace https with http in the site address.
When none of the above tips help get rid of the problem, you should make sure that the site is currently available. It is possible that the error occurs on the server side, and it is not possible to access the resource from all devices.
Video on ssl connection error
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