How to fix the Issue there was a problem resetting your pc when resetting Windows settings


When a computer reset failed in Windows 10, an error occurred leaving the message there was a problem resetting your pc when trying to reinstall the Windows computer in the default state.

In this tutorial, we first learn what a reset of Windows 10 is and the conditions that lead to the problem of resetting a PC. And later we will move on to solutions to fix “An error occurred while rebooting the PC” in the Windows 10 operating system.

As we all know, resetting Windows 10 helps eliminate various errors, as they can interfere with the normal operation of our computers. But in some cases the error message “There was a problem with restarting the computer.” Changes in Windows 10 are completely impossible.

Why does the ‘there was a problem resetting your pc’ to its original state error occur?

there was a problem resetting your pc

Case (I): If your laptop/computer was preinstalled with Windows 10 and it was not an upgrade of the Windows 7 or Windows 8.1 operating system.

Case (ii): If the PC maker turned on compression to reduce the disk space required for pre-installed applications.

Case (III): If you downloaded a PC to a USB drive and then selected “Troubleshooting” → “Reset this PC” → “Delete All.”

Remember that the above conditions are for reference only, other conditions may also lead to “There was a problem with restarting the PC” on computers with Windows 10.

How to fix this problem?

There is no need for any special skills to use these methods, as the steps are explained in detail. Try the methods below to fix it. There was a problem with restarting the computer. There were no changes.

Method 1: Use the command line

problem resetting your pc

Step (1): First of all, press the Windows + I keys together to open the Windows settings, and then select “Update and Security” → “Restore.”

Step (2): Now in the “Advanced Start” section, click the “Restart Now” button

Step (3): in the new window, select Troubleshooting → Advanced options → Command line option.

Step (4): Next, select your administrator account and then enter the password (in case you set it earlier). After that, click “Continue” to continue.

Step (5): Now in the command window, type the following command lines and then press the Enter key after each command:

cd% windir% \ system32 \ config

ren system .001

ren software.001

Step (6): after all the commands have been completed, close the command window. You will now be taken to the download options page. Here, click on the “Continue” button to start the computer.

Now you can try to restart your computer with Windows 10, and you can restart your computer without problems. And if the problem persists, go to the next method.

Method 2: Use the recovery disk to reinstall Windows 10

there was a problem resetting your pc

If the above solution cannot fix the Windows 10 reset error, you can try using the recovery disk to reinstall. Here’s how to do it:

Step 1). First insert an 8 GB, 16 GB or 32 GB USB flash drive into your computer.

Step (2). Now enter the recovery disk in the search field of the Start menu and select “Create recovery disk” from the search results.

Step (3). Since restoring your PC from a disk will delete all current files and applications, so here you need to select the “Backup system files to recovery disk” option to back up your data, and then click the “Next” button.

Step (4): In the next window, select the USB flash drive and click the Next button.

Step (5): Now, to create a recovery disk, click Create. And as soon as the process is complete, click Finish.

Step (6): After that, restart Windows 10 and then press a certain key, for example, F12, Esc, F9 or any other key (depending on the brand of your PC), to go to the boot options page. And proceed to boot from a USB-drive.

Step (7). Finally, click “Restore from Disk” and follow the instructions that appear on your computer screen.

Method 3: Run a clean installation of Windows 10

there was a problem resetting your pc

If you still cannot get rid of the problem “Problem when returning the PC to its original state,” try performing a clean installation of the Windows 10 operating system. Follow the steps below for the installation procedure:

Important note. Before performing a clean installation of Windows 10, you must back up files to make sure that important files are not lost due to formatting.

Step (1): First of all, insert the Windows installation media (DVD, CD, or USB) containing the Windows 10 installation file, and then start the computer.

Step (2): Now press the key to boot from the installation media (USB or DVD) and format the disk.

Step (3): Finally, reinstall a fresh copy of Windows on your computer, following the instructions on the screen.

This is the best and most effective way to fix it. There was a problem with restarting the computer in Windows 10.

Last thoughts

So you can easily fix it. There was the problem of resetting your PC errors in Windows 10, as this is one of the most common errors, and the above solutions will help you fix them effectively. If you still encounter any problems or have questions regarding the resetting of Windows 10, please contact us in the comments section.

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