Like any other application, the Google Play Store is not protected from failures. It may not open, do not load content, hang or crash with an error. All this happens infrequently, but if it happened, you need to know how to fix the problem quickly. Depending on the situation, the solutions may be different. Let’s start with the simplest.
1. Make sure the problem is on the user side
The first thing to do in case of problems with the Play Store is to test the service on other devices. You can run the store in a browser on a PC, or ask someone close to open the app on your smartphone.
If the problem is observed not only on your gadget, then nothing is worth doing. Most likely, there was some kind of failure on the side of the Play Store, and soon it will be fixed. If the store does not open or only works incorrectly for you, it is necessary to perform one or several actions from the list below.
2. Close Google Play Store forcibly
In many cases, the usual restart of the application helps. You can close it in the list of active processes or through the “Applications” settings section. There in the search, you need to find the “Play Store Store” and click “Stop” or “Close.”
Next, start the service again and check whether the problem is fixed.
3. Restart Wi-Fi
It is possible that the problem lies in the network connection. To exclude this option, you should try to restart Wi-Fi on your smartphone, and also check for a problem when connecting to the mobile operator’s network.
If the smartphone does not go to the network at all, but it shows a stable Wi-Fi connection, it is worth restarting the home router.
4. Turn on flight mode
Often, to send Google Play Store back on the track allows a simple transition to flight mode and exit from it in a few minutes. Surprisingly, it really helps, especially if the app store freezes during some kind of download.
You can start the flight mode or “In the airplane” from the system curtain or settings in the “Wireless Networks” section.
5. Restart the smartphone
In case of problems in the operation of Android applications, a simple reset of the smartphone will never be superfluous. Difficulties with the Play Store is no exception.
6. Delete the cache and Google Play Store data
Quite often, the problem lies in the accumulation of irrelevant cache and temporary data of the Play Store application. To get rid of them. It would be best if you opened the “Applications” in the smartphone settings, go to Google Play Store and in the “Memory” section select the reset and clear.
It is worth considering that when you delete the application data, you will need to re-authorize when you next open Play Store. If this does not help, perform an identical cleaning of the Google Play Store Services application.
7. Check the date and time settings
Problems with the synchronization of date and time can be the cause of failures in the application store. You can check the effect of this factor simply by turning it on or off using network time. This can be done through the system settings in the “Date and time” section.
8. Remove Google Play Store Updates
You cannot delete the Google Play Store application itself in the standard way, but you can easily get rid of the updates downloaded for it. This will allow you to roll back to the old version of the program, which may be more efficient.
You can delete updates through the “Applications” settings section, where you need to select the “Google Play Store Store” and click “Delete Updates.” Depending on the system shell, this button can either be visible or hidden in the additional menu in the upper right corner.
9. Update Google Play Store manually
If all of the above methods have not allowed reanimating the app store, then it is worth trying to install a more recent or even the same version of Google Play Store manually. In either case, the application will simply update the current version.
For a manual update, you need to download the Google Play Store APK file and install it from the smartphone’s memory. In the settings, you will need to allow the installation of unknown applications, as the system asks you automatically.
10. Delete your Google account and log in again
Sometimes, re-authorization on a smartphone allows Google applications to work again. To implement it, you need to open the “Users and Accounts” section in the smartphone settings, select a Google account and delete it from the device.
Next, when you log in to Google Play Store, the service will offer to log in by typing your email address and password.
These Steps Will Allow You To Solve Google Play Store Check Your Connection And Try Again.