When you start the game service “Uplay,” the user may suddenly encounter the message “uplay won’t launch Ubisoft service is now unavailable”, accompanied by advice to start the service later or go offline.
This is usually due to technical problems on the servers of Ubisoft company (beta testing of new games), as a result of which they become unavailable for a while.
Let us analyze the common causes of dysfunction, and also find out how to fix the error “Ubisoft service is currently unavailable. Try again later or go offline on your PC.
The reasons due to which uplay won’t launch
The lack of access to the Ubisoft service has been observed over the past years and is usually associated with problems on the servers. The latter may fail, experience a strong influx of players, or be beta-tested new games (as was the case with For Honor earlier).
In other cases, factors for the error “Uplay won’t launch” can be:
- Running the Uplay client is not an administrator;
- Blocking system firewall or correct antivirus connection to the game servers;
- Problems in the user router;
- DNS settings issues ;
- Modified hosts file ;
- Malignant effect of viral programs;
- Incorrect work of the client “Uplay”;
- Connecting to game servers using proxy and VPN;
- Uplay client conflict with background applications;
After stating the reasons for the authorization error, let’s analyze its solutions.
How to fix the error “Ubisoft service is currently unavailable”
Let’s look at ways to get rid of problems with access to the service Ubisoft. But before moving on to their implementation, try simply restarting your PC. The most trivial advice can be quite effective.
If he did not help, then do the following:
Solution 1: Set an early PC system date
Despite the paradox of this advice, it has proven effective for many users.
- Hover over the date and time in the taskbar on the right, click RMB.
- Select “Date and time setting,” disable the automatic setting of the date and time.
- Click on “Change” and set an earlier date (for example, two or three weeks earlier).
- Save the changes made, and then re-launch your Uplay client. Everything can earn.
Solution 2: Wait some time
In case of temporary problems with Ubisoft servers (you can read about the problems themselves on the company’s support service https://twitter.com/UbisoftSupport) simply wait. Usually, after a few hours (or a day or two) everything is normalized.
Solution 3: Run the client on behalf of the admin
Many users were helped by the launch of the Uplay client on behalf of the administrator. To do this, move the cursor to the client’s shortcut on the desktop, click RMB, and select “Run as administrator.”
Solution 4: Disable file server and antivirus
System antivirus and firewall can block the correct connection to the Ubisoft servers. Temporarily turn them off to ensure that they are not the cause of the problem. In some cases, to solve the error “Ubisoft service is now unavailable” helped only the complete removal of the antivirus from the PC.
Solution 5: Change DNS settings
Run the command prompt from the admin, and in it type the command:
If this did not help to eliminate “Ubisoft service is now unavailable. Try again later or go offline ”, then you need to change the settings of the DNS servers to public ones, from Google. Click on Win + R, type ncpa.cpl there and press Enter.
- In the opened list of network connections, move the cursor to the current Internet connection, right-click, and select “Properties.”
- In the list of opened components, find IPv4, double click on it.
- At the bottom, please select the option to use the following addresses of DNS servers, and set their values as in the picture below.
Solution 6: Check the contents of the hosts file
Follow the path:
Find the hosts file there, and open it with any text editor (for example, Notepad). In this file, find the lines containing ubi or Ubisoft and delete them (or make them as usual comments, putting a # at the beginning of these lines). Save the changes and restart your PC, it may help to get rid of the error service Ubisoft is not available, try again later.
Solution 7: Repeatedly press on “Log in.”
In the case of especially persistent users, you can try your luck by repeatedly pressing the “Login” button in the client. Perhaps for the tenth (or hundredth) time, you will succeed.
Solution 8: Try logging in using offline mode
Go to the settings, and put a tick on the option “Always run Uplay in offline mode.” Try to enter the client, and then go back to the settings, and uncheck the relevant box.
Solution 9: Reboot your router
Turn off your router for a minute, and then turn it back on. If this does not help, then try connecting your PC to the Internet directly, bypassing the router (if available).
Solution 10: Check PC for virus
In some cases, problems with connecting to servers can be caused by viruses. In this case, the proven tools of Doctor Web Cureite, AdwCleaner, and analogues will help.
Solution 11: Disable proxy and VPN
Make sure that the work with the proxy in the Uplay settings is disabled. Also make sure that you do not use VPN when starting the game (if necessary, turn off the VPN).
Solution 12: Completely reinstall the client
Completely reinstall the Uplay application. After the standard removal procedure, make sure that the folder is missing:
If there is one, delete it manually.
After the uninstall procedure, install the latest version of the client from the Uplay website. This will help eliminate the error “Ubisoft service is now unavailable” on your computer.
Solution 13: Contact your provider
Call your provider and make sure that he does not have any technical problems, and there is no blocking of Ubisoft servers.
Solution 14: Contact Ubisoft support service
Ask for help in Ubisoft support service.
Conclusion
The error “Ubisoft service is now unavailable” is usually caused by temporary problems with Ubisoft servers. To solve it, in most cases, patience will be enough, since after a few hours the normal operation of the servers is usually restored. If no progress is observed over time, it is recommended to follow the tips listed above, which will eliminate the error “Ubisoft service unavailable” on your PC.
Video to solve uplay won’t launch error